Web, Email Hosting & Maintenance
Responsive & Reliable Support
Hive Digital Solutions also provides hosting for both website and email. Feel free to contact us or send us your enquiry.
Every businesses should have their own business and formal email address, in which the email address ended with their domain name. Take for instance, our email address [email protected], where "@hivedigital.com.my" is the domain name aforementioned in this case. It is a branding also earn credibility in terms of profession.
Managing business website and email can be challenging and time consuming for some businesses, but no worries, we are ready be your responsive and reliable technical support.
How We Work
Email & Online Support
- Verify account validity & identity of person in charge.
- Gather & to understand issues & requirements via email or online support portal.
- Identify & respond to scope & feasibility of submitted issue.
- Analyze requirements & propose necessary solutions.
- Execute & provide proper support.
- Email to inform about issue's status.
- Manage support ticket's status accordingly.